As detailers we will always come across dirty filthy vehicles that are a challenge to clean, and this one takes the cake. The vehicle was purchased at an auction and client wanted to detail it to use as a taxi. It appears the former owners were either in the restaurant business or were...
I cannot express enough how disappointed with this company and its customer service...
Ordered some products last week from Autogeek. Called them on Friday to get a copy of bill to reconcile credit card statement for end of month since I had not receive the bill nor package. Come to find...
The day is coming soon when we might be out of a job ...no more need to clean interior of vehicles...
Video of amazing water-repellent which keeps surfaces completely clean is online hit with more than one million views | Mail Online
I can never understand why consumers feel the need to instruct/direct a service on on "how to resolve a problem" One would think you would state the problem and then ask what can be done. Imagine spending days explaining what should be done and why and they still insist on what they want...
The dirtiest cars to work on are
Mercedes Benz
Nissan Altima, Sentras
Tahoes
Suburbans
all minivans
volvos
subaru
jeeps
I am sure there are more cars I can add to the list but these are top offenders
So I am sure we all have many rewarding moments and experiences when working with customers. I want the most rewarding experience you have had with a customer... not with a car ..... this year...
The one that comes to mind for me... is an old lady who swiped the side of her vehicle and had...
As a result of a negative review a woman posted on Yelp about a contractor, she is being sued for $750.000 and has been ordered by a Judge too remove portions of the review. This follows a trend of many businesses who are suing people who have left them poor reviews online.
Negative Yelp...
Why do many detailer's view up-selling negatively, rather than seeing it as an opportunity to sell related services that can be beneficial to the customer. ?
Three weeks ago I purchased over $338.00 worth of products from Auto Geek and it included a bottle of cquarts paint protection. I have ordered from them many many times and have never had anything break in shipment but this time the cover of the cquartz bottle was broken. I called them...